Dealing with Difficult People

You know who I’m talking about. For me it’s the person who when I see him/her coming, my primal reaction is often to avoid that person, stress out when we have to interact, want to change him/her into someone else, to judge and blame them. However, I have to remember the only things I am […]

Five Tips for Successful System Testing

There are many different ways to look at software testing, and there are various challenges you may face. From my experience as a QA tester, I’ve seen these 5 stages that can help those tasked with software application testing. Make sure you consider these phases so you don’t fall into the QA testing traps many before […]

Are You Ready for a Salesforce Community?

Salesforce Communities are a great way to increase interaction with your customers, partners, and employees.  Communities have come a long way since the early days of Self Service portals, and even since growing beyond the Salesforce Tabs + Visualforce method of presentation. Admins no longer need a development resource to meet business requirements, and have templates […]

The Great Interview Question

I was recently sent an article from the President or our company on recruiting that seemed to really hit home. I thought so much about it that I had to move it along for others to read. It is worth a share to other recruiters and hiring managers alike. Recruiters need to use this as […]

Psychology of Business Analysis

I have no background in psychology but I do find myself acting the role of cubicle therapist. Although not explicit in the job description of a Business Analyst, it’s implied. Both roles require a great deal of analyzing human behavior. Some core competencies associated with the study of psychology and business analysis are listed below: Psychologist […]

One Size Does Not Fit All – Create an O365 Governance Plan They’ll Use

I’ve noticed that when I discuss O365 governance my audience generally gets that “deer-in-the-headlights” look on their faces and quickly lose interest.  It’s just not a sexy topic, and the thought of preparing a governance plan can be daunting and overwhelming to the business.   Creating a simple governance plan scaled to the business can provide […]

Task Estimating Using Probability

This is the first of a 5 part series using probability and other tools to successfully plan and manage projects. Part 1 – Task estimating using Probability Part 2 – Project Plan creation using Probability Part 3 – The Mechanics of using Probability to build a project plan Part 4 – An easy way to […]

A Few of My Favorite Things

The recent holiday season had me in a sharing mood, so I thought I would extend it just a little bit longer than usual and use a holiday theme to share some of the applications and information sources that make work as a consultant just a little bit better. This list is by no […]

7 Reasons to Avoid DIY Enterprise App Development

Enterprise App development is not like building a transistor radio. Unfortunately, as many companies grow in size, the allure of building a Do-It-Yourself application internally becomes more alluring – and also more risky. With more programing talent in IT eager to prove themselves and larger budgets to support consultants, DIY is a tempting road for […]

You Can’t Fake Expert

  Hire a professional? Psshh please. With the internet king of DIY tutorials: 46 ways to play guitar like a pro, 5 steps to successful ERP implementation, or 7 ways to transform your business model; we become self-employed experts. When did a post with the highest number of views, likes and hearts become the best […]