Month: August 2018

Hiring a CPQ Consultant: What should I know?

Welcome to part one of a three part series on what to know before you hire a CPQ consultant. Where to begin? So, you are thinking about giving your quoting team some powerful new tools. Well, set aside your confidence in your implementation plan, forget your belief in how closely aligned your current and future […]

Data Migration Testing

Welcome back! Are you ready for the final installment of our Data Migration series? Our final look will focus on testing after integrating data from external applications. If you haven’t had a chance to read the other posts in the series, no need to worry! To check out part 1, part 2, or part 3, […]

A Conversation about Digital Transformation and Conversational Service

Recently Josh Sangster of Statêra was fortunate enough to discuss the impacts of Digital Transformation and Conversational Service in the ever-evolving business and consumer marketplace with John Houtsma, Senior Manager of the Salesforce Service Cloud platform out of Denver. His insights into the current changes coming to the Customer Service industry are invaluable as Salesforce […]

Business Strategy in the Fortnite Era

In thinking about the concept of Business Strategy, I cannot help but draw certain parallels between it and the popular video game Fortnite. For those who may not be as familiar, Fortnite is a “cooperative shooter survival game” made for up to four players.  Be the Last Person Standing After taking a shotgun hit from […]