How Salesforce and STATÊRA’s Core Values Align

Building strategic relationships and growing revenue is pretty par for the course when it comes to business partnerships. What is not as common however, is to find partnerships that align on more than just ROI. This is the case with Statera’s partnership with Salesforce. We believe not only in Salesforces’ products and services, we are also aligned on the Core Values Salesforce emphasizes and delivers on.  Lets take a closer look at the similarities of each Core Value:

 

TRUST

STATÊRA

  • Trust is the foundation of any good relationship. At STATÊRA, we believe transparency (along with hard work and expertise) is imperative to customer success and retention.
  • Anyone who has been involved in Software procurement understands that many factors contribute to the success of an implementation. At STATÊRA , we are constantly striving to provide stakeholders in, and throughout, every engagement (pre-sale thru project close out) transparency.  We take pride in knowing what we deliver is transparent even when there are bumps along the way. Without trust both internally on our team and externally with our clients and partners, we would not be able to do what we do.

Salesforce

  • Check this out! Salesforce has a webpage dedicated to this value.

 

Customer Success

STATÊRA

  • At the end of the day, STATÊRA is committed to setting customers up for success when our job is done.
  • Check out what Customer’s have to say on our AppExchange site.
  • We believe that customer experience and success can never be obtained, only improved. We always are looking for feedback from our clients through communication and surveys. Did you know in the past 18 months we have a an average CSAT score of  9.53 from 15 CSATs!

Salesforce

  • Check this out! Salesforce has a webpage dedicated to this value.

 

Innovation

STATÊRA

  • Chances are you have heard of Lightning by now even if you have not made the jump yet. STATÊRA immediately embraced Lightning and started testing our limits. Now any requirement can be delivered….go ahead try it. Not only are we experts at migrating you to the platform, we use it internally as well.
  • We are taking Lightning Components to the next level, just ask one our experts!

Salesforce

  • Oh yeah, these guys kinda like to innovate too. Just take a look at Salesforce CPQ, Einstein or Field Service Lightning.
  • They are just getting started (whoa, Salesforce Billing?)
  • Find more on Salesforce’s dedicated site to Innovation.

 

Equality

STATÊRA

  • Equality is a principal value at Statera. We take great pride in having a diversified staff as well as a diverse set of client. What unites us all together is our belief in both employee and client success.
  • Did you also know about STATÊRA’s commitment to serving the community? Similarly to Salesforce, every employee gladly accepted the expectation of volunteering and giving back. In fact, it is mandated in our job descriptions. Check out our efforts as a company and individually on our LinkedIn site.

Salesforce

  • Salesforce is an industry leader when it comes to giving back. Just check it out!

 

We are very proud to be partners with a company that is a leader in practicing what they preach. Each of Salesforce’s values permeate not only through their own company, but through their partners as well. We are excited to be aligned both strategically and ethically with such a wonderful company.

 

 

About Chris

Chris Job is a certified Sales Cloud Consultant and Denver native who loves the outdoors as much as he loves Salesforce.