Client and Need

  • Biotech organization founded to signifantly reduce number of healthcare associated infections
  • Salesforce expertise to optimize existing instance
  • Long-term partner to support that maintenance



  • Analyzed existing architecture and future release plans
  • Provided a program to continuously review and implement priorities and enhancements to advance the system's capabilities

Value Added

  • Delivered enhanced Salesforce Report and Dashboard capabilties
  • Optimized workflow and outbound email functionality
  • Created custom functionality to support new maintenance processes