Blog

woman trying to build furniture

DIY: Resourceful or Destructive?

“I can do it myself.” Our first words were most likely “mama” or “dada,” but this statement probably came third. The evolution of this declaration was with us when we were 4 learning how to tie our shoes, only to create an undoable knot; when we were 16 learning to drive only to explain how […]

men shaking hands

Are You Prepared to Make Your Merger a Success?

  Would you have heart surgery from a surgeon whose success rate was 50%? “Various measures of M&A failure: inferior long-term stock performance, inferior operating performance, and target divestment. ….Our results indicate M&A failure rates up to 50% in both samples of listed targets and privately-held targets.”. -European Financial Management* Change management can make or […]

computer that says usability

The New Enterprise Application Landscape: Usability

In this series, we’ve been discussing the radical changes that are sweeping the enterprise application space. In my last post we discussed security. Today we’ll look at another key area: Usability. What is Usability? Usability is a word I hear spoken a lot when talking about enterprise applications, but I’m not convinced that we always have […]

note with the word rules

Constraint Rules in Apttus

Taking Your Salesforce Quotes to the Next Level, Leveraging Constraint Rules in Apttus Constraint rules can make your life easier when configuring Apttus CPQ.  They allow you to include, excludes, recommend, validate and replace products based on business logic.  At the core, a constraint rule is an if/then statement.  Thinking of it that way helps […]

man holding phone with a nice watch

What is The Service Based Internet?

Over the past decade, we have witnessed many fundamental changes to the application landscape. In my other posts, I’ve discussed how enterprise applications must be built with usability, security, mobile device support, and business intelligence as integral components and not just afterthoughts. These changes are in large part driven by the rise of mobile devices […]

someone helping another person up a mountain

Relationship Building: Be Kinder than Necessary

“Be kind, for everyone you meet is fighting a harder battle” Kindness is oftentimes one of the most overlooked tools in building relationships. Over the years, I have experienced countless examples of the importance of being kinder than necessary. There have been many times when I have found myself getting angry with unexplained absences or […]

consulting arrow

Five Questions to Ask a Salesforce Consultant or Independent Software Vendor (ISV)

If you’re seeking a consulting services firm to assist you with a Salesforce.com project or implementation, you’ve probably realized, you’re faced with many choices. Beyond finding a partner that is an official partner of Salesforce, with certified Salesforce Sales, Service and Marketing Cloud consultants and developers, what else should you look for? Here are five […]

Woman interviewing man

Why You Need Recruiting Experts

Your software engineering position has been open for 9 months.  You’ve posted the job to several sites, you’re not getting many resumes, and you’re not getting the right skill level that you’re looking for.  Trust us, we’ve heard this many times from clients over the years. Why does your company need a great recruiter? Expertise […]

Analytics Cloud blog

What IS the “Analytics Cloud”?

After Dreamforce 2014, you might have already heard of Salesforce.com’s newest offering, the “Analytics Cloud”. If you’re like many of our clients, you’re asking yourself, “What’s it all about, and what does it mean to Salesforce customers like me?” Put quite simply the “Analytics Cloud” is Salesforce’s new Business Intelligence & Analytics tool. Until now, […]

man losing mind over business

Stop the CRM Insanity

It’s no secret many organizations have implemented CRM software solutions with minimal business gains. Why is it that companies continue to make the same mistakes with CRM implementations years later after continuous published failure rates? Gartner forecasts that CRM spending will continue to increase as many organizations rush to implement or upgrade to new solutions. […]