Case Study Category: Managed Services

sub sandwiches

Quiznos

  • The client specializes in franchised, fast-food sandwich shops
  • Desired detailed assessment of the current state IT environment
  • Discovered a need for new IT leadership and a significant re-structuring of the IT organization, staff, processes, and spend
  • Engaged Statêra in a multi-year outsourcing of all IT operations staffing and management
  • Wanted to simplify and remediate an IT infrastructure that was several years out of date, adjust platform licensing to meet the needs of the company, revise the IT spend patterns from past years, move the corporate offices and associated IT infrastructure to a new location, and substantially overhaul the IT processes and image across the company
chef in kitchen

The Restaurant Source

  • The Restaurant Source (TRS) is one of the premier vendors of food service supplies and equipment in the United States. Based in Denver, Colorado they have been servicing thousands of clients for over 60 years
  • TRS management discovered that their staff was spending an unmanageable amount of time dealing with IT challenges and wrestling with a rapidly changing IT environment.
  • Needed guidance, management, and oversight of their IT environment as they lacked technical expertise
  • Statêra keeps the TRS IT environment running smoothly and helps TRS management focus on how technology can add value to their strategic goals
swimmers in lanes

USA Swimming Development Outsourcing

  • Statêra was engaged in 2002 to build a Membership and Times management platform to replace an old and unreliable platform that was no longer meeting the needs of USAS staff, athletes, coaches, and officials
  • After the completion of this several month effort, USAS formalized a relationship with Statêra to provide on-going architecture, design, development and project management for all major systems in use by USAS and several associated agencies around the swimming community world-wide. This relationship has been in place since 2002 and continues to this day
  • USAS does not choose or develop any technology solutions without the technical leadership and involvement of Statêra to this day and these solutions are now the “Gold Standard” across the competitive sports world
handshake

Orion Registrar, Inc.

  • Orion Registrar, Inc. is a full-service, management system and product certification registrar / certification body
  • The Client's existing systems were outdated, held data in silos, suffered from reliability issues and lacked visibility into the process
  • Needed a BPM solution that was flexible, scalable, easy to update, and could be supported for years to come