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Case Study Tag: Applications

Bazaarvoice

  • The client specializes in gathering feedback from customers then delivering reviews, analytics and targeted media to help businesses improve their products and services.
  • A CPQ (configure price quote) solution was needed to streamline product offerings and provide sales teams with the ability to give accurate and detailed quotes for new products coming to the market.
  • Asset-based ordering was necessary to provide users the ability to manage information about previously purchased products.
  • Client needed to close the loop with their Deal Desk and renewals teams to provide a full 360-degree lifecycle view for their customers.
biotech test tubes

Biotech Organization

  • Biotech organization founded to signifantly reduce number of healthcare associated infections
  • Salesforce expertise to optimize existing instance
  • Long-term partner to support that maintenance

 

Telecommunications

Large Telecommunications Provider

  • Leading national telecommunications provider
  • Improve stock performance through improved sales pipeline and forecast accuracy
  • Salesforce.com Sales Cloud implementation to automate end-to-end sales processes, and drive improved forecasting
track and field

Partnership for Clean Competition

  • Streamlining and simplifying an extensive research grant and award management process
  • Statera developed a website and set of web-based applications to create a self-service system for grant management
  • Needed a partner who could build and manage the solution and its operations
Girl Scout Cookies

Girl Scouts

  • The Girl Scouts is a non-profit organization that provides leadership training to girls
  • A cost-improvement initiative to move to a cloud-based solution (Microsoft Office 365) for some of its business processes
  • User adoption of enhanced communication/collaboration capabilities
construction site

Colas

  • COLAS is a leader in roadway infrastructure and construction
  • CRM capability across multiple de-centralized entities in the US in order to better manage contacts and clients and provide opportunities for cross-selling
  • Implement Microsoft Dynamics CRM to drive sales cycle efficiency while allowing for unique sales processes across different entities
pipe

SourceGas

  • Natural Gas utility serving Arkansas, Colorado, Nebraska and Wyoming
  • System to track and audit different areas of risk involved in all of their opportunities
  • Implement Microsoft Dynamics CRM for tracking accounts, contacts, and opportunities
  • Develop a more streamlined and defined sales pipeline which would more accurately reflect their current sales
buttons on keyboard

Fision

  • A technology solution provider that provides an easy-to-use, template-based bulk email application that includes robust analytics on deliverability and response
  • Integration between the Fision application and Salesforce
  • Seamless integration
students throwing graduation caps

Jones International University – Applications

  • Fully-accredited online university
  • Increase student satisfaction, retention, and operational efficiency
  • CRM tool selection and implementation of CRM solution, to accurately track the student lifecycle and integrate with existing systems
credit cards

Global Financial Institution

  • A service platform for handling calls from Signature card holders
  • Implementation and configuration of the service cloud and integration with internal security and functional components