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Case Study Tag: Change Enablement

cheeseburgers

Red Robin

  • Red Robin specializes in casual dining restaurants internationally
  • Their current website was only capable of handling just over 1,100 concurrent users and was not scalable
  • Needed to rebuild their Loyalty website
  • Desired help in understanding and making the most of the Heroku cloud platform. Heroku (which runs in the AWS cloud) provides a PaaS (Platform as a Service) environment for running the Enterprise Java application. Heroku allows the Client to reduce their management overhead by eliminating servers and focus on solving their business problems
chef in kitchen

The Restaurant Source

  • The Restaurant Source (TRS) is one of the premier vendors of food service supplies and equipment in the United States. Based in Denver, Colorado they have been servicing thousands of clients for over 60 years
  • TRS management discovered that their staff was spending an unmanageable amount of time dealing with IT challenges and wrestling with a rapidly changing IT environment.
  • Needed guidance, management, and oversight of their IT environment as they lacked technical expertise
  • Statêra keeps the TRS IT environment running smoothly and helps TRS management focus on how technology can add value to their strategic goals
handshake

Orion Registrar, Inc.

  • Orion Registrar, Inc. is a full-service, management system and product certification registrar / certification body
  • The Client's existing systems were outdated, held data in silos, suffered from reliability issues and lacked visibility into the process
  • Needed a BPM solution that was flexible, scalable, easy to update, and could be supported for years to come
people looking at phones

Consumer Electronics Accessory Company

  • Client is a design and manufacturing firm in the consumer products space
  • Needed to improve information security through deployment of enhanced security solutions and increased employee awareness and mindfulness
computer and analytical papers

International Software and Services Firm

  • An international software and services firm engaged Statêra to conduct a strategic business transformation program.
  • This was the first phase of a five year operations optimization initiative for its flagship product line.
  • The goal was to assess and recommend optimization opportunities that would deliver more than $5M in savings over 2 years to avoid potential business disruption.
Medical supplies

Texas Health Resources

  • One of the largest faith-based health care delivery systems in Texas
  • Needed a collaboration platform to improve support, adoption and usability
  • Several hundred websites on different platforms, limited standardization, highly uneven usage levels across stakeholders, and limited governance structure
Girl Scout Cookies

Girl Scouts

  • The Girl Scouts is a non-profit organization that provides leadership training to girls
  • A cost-improvement initiative to move to a cloud-based solution (Microsoft Office 365) for some of its business processes
  • User adoption of enhanced communication/collaboration capabilities
construction site

Colas

  • COLAS is a leader in roadway infrastructure and construction
  • CRM capability across multiple de-centralized entities in the US in order to better manage contacts and clients and provide opportunities for cross-selling
  • Implement Microsoft Dynamics CRM to drive sales cycle efficiency while allowing for unique sales processes across different entities
students throwing graduation caps

Jones International University – Applications

  • Fully-accredited online university
  • Increase student satisfaction, retention, and operational efficiency
  • CRM tool selection and implementation of CRM solution, to accurately track the student lifecycle and integrate with existing systems
online security

Webroot

  • International internet security company
  • Retire NetSuite and migrate to Salesforce
  • Standardize and streamline processes globally and
  • Implement Salesforce.com and reduce the number of errors in downstream systems