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Case Study Tag: Customer Experience
- The client specializes in providing the highest quality product to beer drinkers worldwide, honoring time-tested brewing traditions and continuously striving for innovation.
- The client was looking to move to new and updated Intranet, with a user-friendly UI, on a scaled timeline.
- They were looking to lift and shift content and the user interface to a new system.
- A technology solution provider that provides an easy-to-use, template-based bulk email application that includes robust analytics on deliverability and response
- Integration between the Fision application and Salesforce
- Seamless integration
- A leading beer company and distributor
- Re-brand and re-build Salesforce Partner Portal for international beer and merchandise ordering application
- Re-design of the interface, adding new functionality to their partner portal, and building a custom marketing application
- Fully-accredited online university
- Increase student satisfaction, retention, and operational efficiency
- CRM tool selection and implementation of CRM solution, to accurately track the student lifecycle and integrate with existing systems
- A service platform for handling calls from Signature card holders
- Implementation and configuration of the service cloud and integration with internal security and functional components