Skip to content Client and Need
- COLAS is a leader in roadway infrastructure and construction
- CRM capability across multiple de-centralized entities in the US in order to better manage contacts and clients and provide opportunities for cross-selling
- Implement Microsoft Dynamics CRM to drive sales cycle efficiency while allowing for unique sales processes across different entities
Solution
- Assessed CRM requirements and built solution design, along with user adoption plan
- Developed a tailored roadmap for the company-wide rollout, including configuration, test, communications, and training
- Delivered a successful implementation of Microsoft Dynamics CRM with high user adoption
Value Added
- Rapid delivery of CRM capabilities
- Centralized and standardized tool for capturing and managing accounts, contacts, opportunities, and campaigns
- User adoption activities and stakeholder engagement to ensure future success
