Statêra is now a Salesforce- and QTC-focused consulting agency. An exciting announcement about our digital transformation practice — including Microsoft consulting services — is forthcoming. More info »

Tag: user experience

people cheering

Empathy: The Best Tool for Understanding Users

A user is: a consumer, a customer (or potential customer) and so much more because a user is a person. They’ve had experiences over the course of their lifetime that influence their thoughts, feelings and reactions about a given situation, product or service. As a User Experience (UX) Design professional I’m expected to understand who […]

computer that says usability

The New Enterprise Application Landscape: Usability

In this series, we’ve been discussing the radical changes that are sweeping the enterprise application space. In my last post we discussed security. Today we’ll look at another key area: Usability. What is Usability? Usability is a word I hear spoken a lot when talking about enterprise applications, but I’m not convinced that we always have […]